Privacy Policy

1. Scope

This policy describes how Lotably (“we”, “us”) handles information collected through our marketing website at lotably.com. It does not govern data that parking operators process within the Lotably platform, that is handled under each operator’s separate service agreement with us.

2. Information we collect

• Information you provide. When you request a demo or email us, we receive the details you submit, such as your name, work email, organization, phone number, and message.
• Basic technical data. Like most websites, our hosting provider may log standard request information such as IP address, browser type, and pages visited, to keep the site secure and reliable.

3. How we use information

We use the information you provide to respond to your inquiry, prepare a demo, and follow up about Lotably. We use technical data to operate, secure, and improve the website. We do not sell your personal information.

4. Cookies

This website does not set advertising or cross-site tracking cookies. Any cookies used are strictly necessary for the site to function. Your browser settings let you control or remove cookies at any time.

5. Service providers

We share information only with vendors that help us run the site and respond to inquiries (for example, hosting and email providers), and only as needed to perform those services. We may also disclose information where required by law.

6. Data within the Lotably platform

Citations, payments, parker records, and similar data created in the platform are processed on behalf of the parking operator that controls them. If you are a driver or parker, please contact the operator you interacted with regarding that data.

7. Security

We use reasonable administrative and technical measures to protect information collected through the site. No method of transmission or storage is perfectly secure, but we work to safeguard your information.

8. Your choices & contact

You may ask us to access, update, or delete the contact information you submitted through our contact form. We’ll respond within a reasonable time.

9. Changes

We may update this policy from time to time. Material changes will be reflected by the “last updated” date above.