Online monthly parking applications and waitlists

Turn applications on

1. 1Open Parking → Applications and turn on Take monthly parking applications online.
2. 2Enter the terms applicants must accept and save them.
3. 3Open Monthly plans. Choose People can apply for this plan and any documents to request.
4. 4Set Monthly spots on each lot if you want availability and waitlisting. Blank means approvals are not limited by a spot count.

Applications require Monthly parkers & portal and start switched off. Requested documents are required to submit the application.

What the applicant sees

Your public page links to Apply for monthly parking. The applicant chooses a lot and plan, supplies their details and plates, uploads requested documents, and agrees to the terms.

The form accepts up to four PDFs or photos, up to 10 MB each. Staff with the appropriate permission can view them; document files are deleted 90 days after the decision.

An emailed status link shows progress and, while waitlisted, their position. Applicants can withdraw before approval.

Review an application

1. 1Open the application and review its details and documents.
2. 2Approve, decline, or waitlist it. Select how the applicant will pay.
3. 3If a counted lot is full, waitlist the applicant or use the audited Approve anyway option when appropriate.

Approving creates a permit. Starting that permit depends on the payment arrangement; approval alone does not always authorize parking.

How offers work

The waitlist is per lot, normally ordered by application time. Staff can reorder it, with an audit record.

When a counted spot opens, the next person is emailed an offer held for 72 hours. They accept or turn it down from their status link. Expired offers release the held spot.

Active permits, approved permits awaiting activation, and held offers count toward monthly spots.

Start the approved permit

For card or bank-account billing through Lotably, the plan needs a rate and monthly billing must be enabled. The applicant receives a payment-setup link; their permit starts when the first invoice is paid.

For invoice or check arrangements, staff can Record first payment, Start on invoice terms, or choose to start the permit during approval. Record the amount, method, reference, and date when entering a payment.