Letting drivers book a day ahead

What drivers see

Your lot’s QR page asks When are you parking?, with Today and Another day. After choosing Another day and a date, the driver sees the passes they can book for it, enters their plate, and pays. The pass covers that whole day, from 12:00 AM to midnight.

Their receipt says which day it’s for. A driver who leaves a phone number or email gets a reminder the evening before, if you send pay-to-park reminders.

Until that day, the pass doesn’t count in the plate check or take a space. On the day, officers see it like any other paid pass.

What can be booked

Your daily (rest of the day) rates that are on sale at any hour and valid on that day of the week.

A rate sold only during part of the day, like an early bird, stays a same-day deal. Hourly, overnight, and through-a-date passes can’t be booked ahead.

On a day with Event parking at that lot, drivers book the event rate instead. It covers the day from 12:00 AM until the event’s passes stop being valid. Promo codes apply to event rates only when explicitly enabled for the code.

Choose how far ahead, and whether drivers can cancel

1. 1In your admin, open Settings → Policies.
2. 2Find Booking ahead.
3. 3Set Days ahead drivers can book (0 to 365). It starts at 60. 0 turns booking ahead off, so passes are for today only.
4. 4Check or uncheck Drivers can cancel a booked day for a full refund.
5. 5Click Save.

With cancellations on, drivers can cancel from their receipt until 11:59 PM the day before. The whole payment goes back to their card, service fee included.

Limit how many can be booked for one day

Once a day reaches the limit, the QR page says the lot is fully booked for that day before the driver pays. Today’s sales follow the lot’s Spaces instead (see Full lots on Setting up parking rates).

1. 1Open Settings → Lots and click Edit on the lot.
2. 2Enter Passes booked ahead per day. Leave it blank for no limit.
3. 3Click Save lot.

See what’s booked

Open Parking → Pay-to-park sales and choose Booked ahead to see the passes that start on a later day, soonest first, with the day each one is for. Refund and Comp work the same as for any pass.

Common questions